Privacy Policy

1. Introduction

At ZHENGHAO PLASTIC (SHANDONG) CO., LTD (“Company,” “we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services.

By using our website or providing your information, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, shipping/billing address, and any other information you provide voluntarily (e.g., when contacting us via email: sales@zhpallets.com
).

Technical Information: IP address, browser type, operating system, and browsing behavior on our website.

Business Information: Details related to your inquiries, orders, and transactions with us.

3. How We Use Your Information

We use your information for purposes such as:

Responding to inquiries and providing customer service.

Processing and fulfilling orders.

Sending updates about our products, services, or policies.

Improving our website and services.

Complying with legal and regulatory requirements.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your information only in the following cases:

With trusted third-party service providers (e.g., logistics, IT support) who assist us in operating our business.

To comply with applicable laws, regulations, or legal requests.

To protect our rights, safety, or property.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

Access, correct, or update your personal data.

Request deletion of your personal information.

Withdraw consent where processing is based on consent.

If you wish to exercise these rights, please contact us at sales@zhpallets.com
.

7. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

8. Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

9. International Users

As we are based in China, if you access our website from other regions, please note that your information may be transferred and processed in China, subject to applicable local laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: 📧 Email: sales@zhpallets.com